We recommend having at least 10 Mbps of internet speed for SD and HD channels; and 25 Mbps for Full HD and UHD/4K channels. If your internet speed is less than that, chances are the streams will not be stable and you will experience the dreaded buffering. Also, please note that this is per screen; so if you have a 5 Screen plan and are looking to connect all 5 Screens Full HD in your home at the same time, you will require a minimum speed of 125 Mbps from your ISP and your home network. You must also consider other devices on your network that may be competing for bandwidth. Below is a table of recommended internet speeds to stream media using our services...
| Activity | Recommended Download Speed | |
|---|---|---|
| Streaming SD video (720 x 480 / 480p) | Stable 3 Mbps | |
| Streaming HD video (1280 x 720 / 720p) | Stable 5 Mbps | |
| Streaming Full HD video (1920 x 1080 / 1080p) | Stable 10 Mbps | |
| Streaming UHD/4K video (3840 x 2160 / 2160p) | Stable 25 Mbps |
Please Note: These recommendations are per Screen. If you have a multi-screen plan, you must multiply the recommended speed by the number of screens. Your high speed internet speed must be higher than the resulting number in order to achieve buffer free streaming.
Please use our Speed Test to determine your actual internet speed achievable through your device and Internet Service Provider (ISP).
